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Posted by David W. Hoffman on December 26, 2000 at 22:08:53:
In Reply to: DMCplus on APP node: Software Installation Issue posted by George Shen on December 21, 2000 at 14:50:41:
I'm not sure whether this will solve your particular problem but it does sound symptomatic of the following known problem: Honeywell's APP node software will only run under NT Service Pack 4 (i.e. not SP5) and Aspen Tech's latest version of the DMCplus Online software (version 2.1) will only run under Service Pack 5 (i.e. not SP4). The solution is to get a copy of DMCplus Online version 2.01 which will run under SP4. The AT ACOD support folks (who, in general, are very good) know all about this problem. Unfortunately, the software release folks don't seem to be aware (or don't listen).
BTW, I hear through the grapevine that Honeywell will be migrating the APP node to NT2000 - I guess we'll all just have to wait and see what, if any, surprises this may bring.